Priya Verma
๐ŸŽฏ

Priya Verma

Corporate Trainer ยท Leadership & Communication Expert

Bangalore, India

๐Ÿชช Kaam One ID: KID-1847-02
Overview
Journey
Training
Testimonials
Impact
Professional Summary
AI-Enhanced

Transformed from call center executive to sought-after corporate trainer at Fortune 500 companies. Specializing in leadership development, communication excellence, and customer service mastery. With 8+ years of experience, I've trained over 5,000 professionals across industries, helping them unlock their potential and drive organizational success. My journey from frontline to facilitator gives me unique insights into real workplace challenges.

5,000+
Professionals Trained
50+
Corporate Clients
95%
Satisfaction Rate
15+
Training Modules
Core Competencies
Leadership Development Expert
Executive Coaching Team Building Change Management Certified
Communication Excellence Expert
Public Speaking Presentation Skills Business Writing 12 Endorsements
Customer Service Training Expert
Service Excellence Conflict Resolution Customer Psychology
Learning Design Advanced
Curriculum Development E-Learning Gamification
Featured Video Testimonial
Video Testimonial

Watch how my video testimonials helped secure a training role at a Fortune 500 company

Client Portfolio
Client
Client
Client
Client
My Professional Journey
2022 โ€“ Present

Senior Corporate Trainer

Fortune 500 Technology Company

Leading leadership development programs for 500+ managers. Designed and implemented communication excellence framework that improved team productivity by 35%. Certified as Master Trainer for global programs.

2019 โ€“ 2022

Corporate Training Specialist

Learning & Development Solutions

Delivered customized training programs for 20+ corporate clients. Specialized in soft skills, customer service excellence, and team dynamics. Achieved 96% participant satisfaction rating.

2017 โ€“ 2019

Training Coordinator

Professional Training Institute

Transitioned from operations to training role. Assisted in developing training materials and conducting sessions for new hires. Recognized as "Rising Star Trainer" in 2018.

2015 โ€“ 2017

Team Lead - Customer Service

Global BPO Services

Promoted to team lead within 18 months. Managed team of 25 executives, conducted floor training, and improved customer satisfaction scores by 28%.

2013 โ€“ 2015

Call Center Executive

Customer Connect Solutions

Started career in customer service. Consistently exceeded targets, received "Employee of the Month" 5 times. Discovered passion for training while mentoring new joiners.

Education & Certifications
2023

Certified Professional Trainer (CPT)

International Training Federation
2021

Executive Coaching Certification

Leadership Excellence Institute
2019

Diploma in Training & Development

National Institute of HRM
2013

Bachelor of Arts in English Literature

Bangalore University
Signature Training Programs

Leadership Excellence

2-Day Workshop

Emotional Intelligence, Decision Making, Team Motivation, Strategic Thinking

Communication Mastery

1-Day Intensive

Active Listening, Persuasive Speaking, Non-Verbal Communication, Difficult Conversations

Customer Service Excellence

3-Day Program

Service Mindset, Complaint Handling, Customer Psychology, Service Recovery

Performance Management

2-Day Workshop

Goal Setting, Feedback Techniques, Coaching Skills, Performance Reviews

Creative Problem Solving

1-Day Workshop

Design Thinking, Innovation Methods, Critical Analysis, Solution Implementation

Work-Life Integration

Half-Day Session

Stress Management, Time Management, Mindfulness, Personal Effectiveness

Training Methodology

Gamification

Interactive games and simulations to enhance engagement and retention

Experiential Learning

Real-world scenarios and role-plays for practical application

Neuroscience-Based

Brain-friendly techniques for maximum learning impact

Blended Approach

Mix of in-person, virtual, and self-paced learning modules

Client Testimonials

"Priya's training transformed our customer service team. Her real-world experience as a call center executive gives her unique credibility. The techniques she taught improved our CSAT scores by 40% in just 3 months!"

Rajesh Kumar
Rajesh Kumar
Head of Operations, Tech Mahindra
Verified

"The leadership development program Priya conducted for our managers was exceptional. Her ability to connect theory with practice, using examples from her own journey, made the learning incredibly impactful."

Sarah Johnson
Sarah Johnson
CHRO, Global Financial Services
Verified

"We've worked with many trainers, but Priya stands out. Her energy, expertise, and ability to customize content for our specific needs made her our go-to trainer for all soft skills programs."

Amit Sharma
Amit Sharma
L&D Manager, Infosys
Verified
Video Testimonials
Video Testimonial 1
Video Testimonial 2
Participant Feedback
4.9/5.0
Average Rating
2,847
Total Reviews
5 stars
85%
4 stars
12%
3 stars
3%
Key Achievements

Excellence in Training Award

Recognized as "Trainer of the Year" by the National HRD Network for innovative training methodologies and exceptional participant outcomes.

2023

40% Performance Improvement

Designed and implemented training program that resulted in 40% improvement in team performance metrics across 15 departments.

Verified Impact

5,000+ Lives Transformed

Successfully trained over 5,000 professionals, helping them advance their careers and improve workplace performance.

Milestone

Viral Training Content

Created video testimonials and training content that garnered 500K+ views, establishing thought leadership in corporate training.

LinkedIn Top Voice
Impact Metrics
95%
Participant Satisfaction
89%
Client Retention Rate
50+
Corporate Clients
12
Industries Served
Media Features
Economic Times
"Rising Stars in L&D"
HR Podcast
"From Frontline to Faculty"
CNBC TV18
"Future of Corporate Training"
LinkedIn
Top Voice 2023
Partnership Opportunities

Corporate Training

Customized programs for your organization's specific needs

Executive Coaching

One-on-one coaching for leadership development

Keynote Speaking

Inspiring talks for conferences and events

Schedule a Consultation