Our Commitment: Your data belongs to you. We collect only what's necessary to provide our services, we never sell your personal information, and you can delete your data at any time.
Table of Contents
1. Introduction
Kaam.com and Kaam.cc (collectively "Kaam," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This policy applies to all visitors, users, and others who access our Services. By using Kaam, you agree to the collection and use of information in accordance with this policy.
User-First Approach: We operate a curated, walled-garden platform designed to protect users from spam, irrelevant content, and data exploitation. Your experience and privacy are our top priorities.
2. Information We Collect
2.1 Information You Provide
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, username, password | Account creation and authentication |
| Profile Information | Photo, headline, bio, location, social links | Public profile and networking |
| Professional Information | Work experience, education, skills, certifications | Resume building and job matching |
| Documents | Resumes, certificates, ID documents (for verification) | Resume services and Kaam Verified |
| Communications | Support messages, feedback, chat with Career Buddy AI | Customer support and service improvement |
2.2 Information Collected Automatically
| Category | Examples | Purpose |
|---|---|---|
| Device Information | IP address, browser type, operating system, device type | Security and service optimization |
| Usage Data | Pages visited, features used, time spent, click patterns | Service improvement and personalization |
| Location Data | General location based on IP address | Local job recommendations |
| Referral Data | How you arrived at our site | Marketing analytics |
2.3 Information from Third Parties
- LinkedIn Import: When you choose to import your LinkedIn profile, we receive professional information you authorize
- DigiLocker: When you connect DigiLocker for Kaam Verified, we receive documents you authorize
- OAuth Providers: If you sign in with Google or other providers, we receive basic profile information
3. How We Use Your Information
We use your information for the following purposes:
3.1 Service Delivery
- Creating and managing your Kaam One ID account
- Providing your personalized public profile (kaam.cc/username)
- Building and analyzing resumes
- Matching you with relevant job opportunities
- Powering AI features like Career Buddy and resume enhancement
- Processing document verification for Kaam Verified
3.2 Communication
- Sending account-related notifications
- Providing customer support
- Sending job alerts and recommendations (with your consent)
- Sending product updates and newsletters (with your consent)
3.3 Improvement & Analytics
- Understanding how our Services are used
- Improving existing features and developing new ones
- Personalizing your experience
- Conducting research and analysis
3.4 Safety & Security
- Detecting and preventing fraud
- Enforcing our Terms of Service
- Protecting the security of our platform
- Complying with legal obligations
4. Information Sharing
We Never Sell Your Personal Information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
4.1 When We Share Information
Public Profile: Information on your public profile (kaam.cc/username) is visible to anyone who visits your profile URL. You control what appears on your public profile.
Service Providers: We share information with trusted service providers who help us operate our Services, including:
- Cloud hosting and infrastructure (data storage)
- Email delivery services (Brevo)
- Analytics providers
- AI/ML service providers (for Career Buddy, resume analysis)
- Payment processors (if applicable)
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Job Applications: When you apply to jobs through our platform, your resume and application information may be shared with the employer.
Legal Requirements: We may disclose information when required by law, subpoena, or legal process, or to protect our rights, safety, or property.
Business Transfers: If Kaam is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.2 Aggregated & Anonymized Data
We may share aggregated, anonymized data that cannot identify you personally. For example, we may share salary insights data, job market trends, or platform usage statistics.
5. Job Aggregation & Crawling
Kaam operates as a job search engine that aggregates job listings from multiple sources to serve our users.
5.1 How We Collect Job Data
- Kaam Crawler: Our automated systems crawl publicly available job postings from websites across the internet
- Partner APIs: We integrate with job board APIs (Adzuna, Remotive, Jobicy, Himalayas, etc.)
- Google Jobs: We utilize Google's job search capabilities
- Direct Submissions: Employers may submit jobs directly to our platform
5.2 For Website Owners
If your website's job postings appear in our search results and you wish to opt out:
- Robots.txt: Implement standard robots.txt directives to block our crawler
- Direct Request: Email legal@kaam.com with subject "Crawl Opt-Out Request"
We will honor opt-out requests within 30 business days.
5.3 Curated Environment
We maintain a curated, walled-garden approach to protect our users. Job listings are filtered and reviewed to ensure quality and relevance. We reserve the right to exclude any job sources or listings at our discretion.
6. AI & Machine Learning
We use artificial intelligence and machine learning to power several features:
6.1 AI-Powered Features
- Career Buddy AI: Our conversational AI assistant uses your profile information to provide personalized career advice
- Resume Analyzer: AI analyzes your resume for improvements and ATS optimization
- Job Matching: ML algorithms match your profile with relevant job opportunities
- Resume Enhancement: AI generates suggestions for improving your resume content
6.2 How AI Uses Your Data
- Your profile and resume data are used to personalize AI responses
- Conversations with Career Buddy may be analyzed to improve the service
- We use third-party AI providers (such as OpenAI) to power some features
- Your data sent to AI providers is subject to their privacy policies
AI Transparency: AI-generated content is provided for guidance only and should not be considered professional advice. Always review AI suggestions before using them.
7. Cookies & Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize you and remember your preferences.
7.2 Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for site functionality, authentication, security | Session / 1 year |
| Functional | Remember your preferences (language, theme) | 1 year |
| Analytics | Understand how you use our site, improve services | 2 years |
| Marketing | Deliver relevant advertisements (if applicable) | 90 days |
7.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality. Most browsers allow you to:
- See what cookies are stored
- Delete all or specific cookies
- Block third-party cookies
- Block all cookies
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Password Security: Passwords are hashed using industry-standard algorithms
- Regular Audits: We regularly review our security practices
- Secure Infrastructure: Our systems are hosted on secure, enterprise-grade infrastructure
No System is Perfect: While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Your Rights & Choices
You have important rights regarding your personal information:
Access Your Data
Request a copy of all personal data we hold about you
Correct Your Data
Update or correct inaccurate information in your profile
Delete Your Data
Request deletion of your account and all associated data
Export Your Data
Download your data in a portable format
Opt-Out of Marketing
Unsubscribe from marketing emails at any time
Control Visibility
Choose what appears on your public profile
9.1 How to Exercise Your Rights
- Profile Settings: Most data can be updated or deleted through your account settings
- Email Preferences: Use unsubscribe links in emails or update notification settings
- Data Requests: Email privacy@kaam.com for access, export, or deletion requests
- Account Deletion: Delete your account through settings or contact support
Your Data, Your Control: When you delete your account, we will remove your personal data from our active systems. Some data may be retained in backups for a limited period as required by law or for legitimate business purposes.
10. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy:
- Active Accounts: Data is retained while your account is active
- Deleted Accounts: Upon deletion, personal data is removed within 30 days, except where retention is required by law
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Anonymized Data: Anonymized, aggregated data may be retained indefinitely
11. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child, please contact us at privacy@kaam.com.
12. International Users
Kaam is based in India and our Services are primarily designed for users in India. If you access our Services from outside India:
- Your data may be transferred to and processed in India
- You consent to such transfer by using our Services
- We will take appropriate measures to protect your data
12.1 GDPR (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right to access, rectify, or erase your data
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top
- For significant changes, we will notify you via email or through our Services
- Continued use of our Services after changes constitutes acceptance
We encourage you to review this policy periodically to stay informed about how we protect your data.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Privacy Inquiries: privacy@kaam.com
- Data Requests: privacy@kaam.com
- General Support: support@kaam.com
- Crawl Opt-Out: legal@kaam.com
- Website: https://kaam.com
We will respond to your inquiry within 30 days.
Thank you for trusting Kaam with your career journey. We're committed to protecting your privacy while helping you achieve your professional goals. If you have any concerns, please don't hesitate to reach out.